Our firm is dedicated to providing outstanding commitment, service and support to each and every one of our clients. Since our firm’s success is depend entirely on the clients we serve, it is essential that we are able to make each case a priority. We have set standards that each member of our firm must follow to ensure quality service for our clients.

Service Standards:

  • We are dedicated to pursuing fair compensation for your injuries and losses.
  • We keep your best interests at heart. Since we are dedicated to serving our clients, we treat your case like we would a family member and always keep you first.
  • Your case is important to us. We always make sure our clients feel important and involved in their case.
  • We keep you informed and up-to-date on all important case developments. Our firm will always contact you.
  • We explain your legal options to help you make informed decision. We understand that legal information can be confusing. Our firm will explain any legal information, in detail, and will always help you with the decision process.
  • We make ourselves available to you to answer questions about your case. Our firm will always be there for you.
  • We treat you with respect and dignity. We always respect our clients’ opinions.

Our firm is committed to community involvement. Community involvement and giving back is important to our firm. We are passionate about contributing to the needs of the individuals in the Columbus community who are in need of help. Throughout the year, our firm organizes drives to collect and donate supplies to many different nonprofit organizations.

2019 Smart Home initiative – This campaign provided support for those who suffered catastrophic injury and were in need of assistance with some of the things we take for granted in our day-to-day lives.  KLH collected and donated smart devices to the Ohio State University Dodd Rehabilitation Hospital.

2020 Connecting Loved Ones – KLH donated Echo Show Communication Devices to  Willow Brook senior living center so family and friends could still “visit” during COVID.

2021 Community Resource Project – Helping restaurants stay open during COVID.  During this year’s event KLH bought a gift card from Roosevelt Coffee and donated it to the workers at United Way of Delaware who hold some of their meetings at this coffee shop. Roosevelt Coffee is a small locally owned business that supports clean water, anti human trafficking, and the hunger alliance.  

2022 Us Against Hunter – KLH collected  227 pounds of food and supplies for donation to the Worthington Food Bank.

Our firm strives to educate the community about safety. Since safety is a number one priority for many families, our firm dedicates time to present and participate in educational and informative safety organizations.

60 for Safety
As a local representative for the nationwide campaign known as 60 for Safety, the members of our firm reach out to local schools, PTAs, civic groups and community organizations to deliver 60-minute presentation on a variety of safety topics.60 for Safety works with small nonprofits focused on injury prevention to help spread their message by coordinating volunteer speakers all across North American to present 60-minute safety talks.

ENDDD.org
End Distracted Driving is a nonprofit organization that has partnered with 60 for Safety to educate students about distracted driving. ENDDD.org started its ongoing campaign with 60 for Safety in April 2012. The campaign consists of educational, informative and inspiring talks presented by attorneys across the U.S and throughout Canada that are committed to making the community a safer place to live.

Our firm markets itself via word-of-mouth advertising practices. We exist because of referrals from clients and other law firms. If we are contacted by a referring attorney, we include that attorney on the case’s goings on.  If we are contacted via referral from a previous client, we send a thank you in writing to the referrer. Communication is a key element that contributes to the success of our firm. When our firm is contacted, one of our attorneys takes immediate action to talk and meet with the client within 24 hours in order to assess the case.